Incidentally, I just mentioned my error message project (my assignment at ASRC Federal) in a comment in LinkedIn. I saw and responded to a post that requested comments on Nielsen's 10 usability heuristics. The questions:
"Which of these heuristics resonate the most/least with you and your product? When do you follow them? Where do you break them?"
(Link to post)
I commented:
I like your post. It is very informative. Two of the 10 are on error messages. I gravitated towards those two probably because I worked on an error message project in the past.
.png "Screenshot of LinkedIn post with comment Fahmeena Odetta Moore -1")
.png "Screenshot of LinkedIn post with comment Fahmeena Odetta Moore -2")
.png "Screenshot of LinkedIn post with comment Fahmeena Odetta Moore -3")
Nielsen's Usability Heuristics was (and probably still is) popular. I found a paper that used his usability heuristics in a typical manner - to assess the usability of several university websites. The paper is:
Usability Heuristics as an assessment parameter: For performing Usability Testing
By: Afifa Lodhi
https://ieeexplore.ieee.org/abstract/document/5608809
(Published in: 2010 2nd International Conference on Software Technology and Engineering)
I also found an interesting article that reported on several usability heuristics in use. Nielsen's is just one. I will look into the usability heuristics in use today.
Usability heuristics: A systematic review
By: Cristhy Jimenez, Pablo Lozada, Pablo Rosas
https://ieeexplore.ieee.org/abstract/document/7750805
(Published in: 2016 IEEE 11th Colombian Computing Conference (CCC))
.png "Screenshot of journal article on use of Nielsen's usability heuristics")