My insurance claim was "on hold" because Allstate could not reach me. Of course, I was away for a while dealing with health issues. Allstate Insurance left me several messages (mostly email messages).
I contacted Allstate about my claim a few days ago to restart the processing. The Claim Handler was ready and got things moving! We selected a repair shop to prepare an estimate and make repairs to the vehicle. We talked about health expenses related to the accident. We talked about payment for inconvenience. I am happy with the progress.
The Claim Handler sent me a letter for signature. I am a little disappointed with the limit she placed on health expenses (When asked, I did not provide an actual dollar amount for medical expenses that were related to the accident, but told her I needed to find my paperwork, including bills). The amount for inconvenience is also low. If she got her way, I would receive a little over $1,000 for medical expenses plus inconvenience. I sent her an email with questions and concerns.
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